Exchange & Return Policy

1. Eligibility

  • Returns/exchanges accepted within 7 days of delivery

  • Applies only to non-sale items

  • Item must be unused, unwashed, and in original packaging

Sale items are non-returnable and non-exchangeable.

2. Non-Returnable Items

  • Sale/discounted items

  • Used or washed items

  • Items without original tags/packaging

  • Accessories (optional, if you sell them in future)

3. Valid Reasons for Return/Exchange

  • Wrong item received

  • Damaged/defective product

  • Item significantly different from description

For faulty/damaged products, send photos within 24 hours.

4. How to Request Return/Exchange

Contact us at:
📧 wynsty@gmail.com
📱 WhatsApp: +92 308 4548854

Share:

  • Order number

  • Issue details

  • Photos (if required)

5. Return/Exchange Shipping Charges

  • If it’s our mistake (wrong/damaged item), we bear shipping cost

  • If customer changes mind/exchange for size, shipping charges apply to customer

6. Refund Method

We do not offer cash refunds.
We offer:
✔ Product Exchange
✔ Store Credit

7. Quality Check

Returned items are inspected.
If approved, exchange/store credit is issued within 2–4 working days.

8. Order Cancellation

Orders can be cancelled before dispatch only